We'd Love to Hear From You.
Questions about ingredients? A partnership idea? Just want to say hello? Our team responds to every message within one business day.
Let's Talk
Whether it's a question about our products, a wholesale inquiry, or a media request — we're here and happy to help.
Phone
021-88355933
Office
Tehran, Vali-e-Asr Street
Response Time
Within 1 business day,
Sat–Wed, 9am–5pm
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Frequently Asked Questions
Are Dilween products safe for babies and young children?
Yes. Our formulas use only plant-derived surfactants and essential oils — no synthetic fragrances, no chlorine compounds, and no residual petrochemical solvents. Every product is third-party tested for dermal safety.
Where can I buy Dilween products?
Dilween is available online through our website and through select retail partners. Contact us at [email protected] to inquire about retail availability in your area.
What does "95% biobased" mean?
It means 95% or more of the product's organic carbon content comes from renewable plant sources rather than petroleum. This is verified using ASTM D6866 radiocarbon testing.
Do you test on animals?
Absolutely not. Dilween is 100% cruelty-free. We use in vitro (lab) testing methods that comply with EU cosmetics testing regulations.
Can I recycle my Dilween bottle?
Yes. All bottles and caps are made from recyclable materials and marked with the appropriate resin codes. Our refill pouches use minimal, recyclable film — and we're working toward zero plastic entirely by 2027.